Return Policy

Things don't always work out the way we want to in life, and we understand that. Maybe you ordered the wrong part, sold your truck, or just plain changed your mind. It happens.

When you buy from Truck Effects, know that if you need to return an item, you can do that and we'll work to make your return as painless as possible. We'll also be as fair as we can during the process.

Our policy assumes that the product is being returned for customer-related reasons only. These do not apply to parts sent incorrectly by Truck Effects Ltd. or those damaged in shipping.

How many days do I have to return an item?
Where do I send an item I want to return?
What happens when you receive my returned item?
Are there any fees for returns?

Q: How many days do I have to return an item?

You have 15 Days from the date of receipt of the product to notify us if you want to return a product. You can email us, call us, or send a carrier pigeon (birds do tend to take a while, so send them early) to request a Return Authorization. All returns must be authorized or they may be denied.

Q: Where do I send an item I want to return?

Items may ship from various locations so we will let you know where to ship the item back to. Do not send it back to our address or the return address on the package unless we ask you to, please.

Q: What happens when you receive my returned item?

Once the item is received, it will be inspected. All returns must be received in as-new condition in order to be refunded. If products have been installed or damaged in any way, we cannot resell them as new.

Q: Are there any fees for returns?

The following fees will apply for all returns:

RESTOCKING FEE: Returns are subject to a 15% Restocking Fee.
RETURN SHIPPING COSTS:Return shipping is the customer's responsibility.
OUTGOING SHIPPING COSTS:If an item was sold with "Free Shipping", the original, actual outgoing shipping charges cannot be refunded and will be deducted from your refund.

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